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A View From The Middle

Service Still Sells

Date: Aug 9, 2017

Do you remember when getting great service was something that we all took for granted?

In today’s fast paced, high tech society it seems that great customer service has gone the way of the Dodo bird! Even good service is hard to find. Nothing irks me more than when I am out spending my hard earned dollars and I receive less than average service. This happens all too often. I don’t usually blame the person serving me, I blame the manager for not training that person properly. That does not happen at TNT.

At The Next Trend Designs Inc, we are thriving in the promotional products business after 25 years, because we have never lost sight of the fact the “Service Still Sells”. Yeah, that may sound cliché but it is a fact. We do not pride ourselves on selling T-shirts, drinkware, pens, and mugs. We pride ourselves on selling solutions for our clients. We deliver great ideas, we deliver great logo products, we deliver at a fair price, we add value and we deliver on time……with a big huge smile! Once again, it may sound cliché but it is what we have built our business on. SERVICE! SERVICE! SERVICE!

In this day and age of on-line shopping, I can tell you that we hear many horror stories when it comes to ordering logo merchandise through this medium. Firstly, you do not get to touch and feel the actual product that you are ordering. Secondly, if your logo is put on in an incorrect fashion, guess what? You are stuck with it. Thirdly, will it arrive on time? Maybe? If not. Oh well. No recourse! I know that price is a big factor when placing an order for logo products, but is it worth saving a few pennies per item to pay the bigger price in the end? We don’t believe it is and you won’t either after it happens to you and your company.

Most of the employees of The Next Trend Designs Inc. have been working here for 15 + years and a large number of our clients have been with us for the same amount of time or more. There is no secret to this, just good old fashioned customer service and going the extra mile.  At the end of the day, if you are looking for logo merchandise and want some new and exciting ideas, contact us at 1-800-891-2666. We will deliver for you and you can take that to the bank! That’s my view.

Is your company E-Commerce Store doing the job

Date: July 24th, 2017

It was 16 months ago and we were evaluating where we stood when it came to having a good solid E-Commerce platform for our client’s company stores. The answer was clear…..we didn’t like where we stood with what was out in the market at that time. It was time to develop a promotional products E-Commerce platform that would do everything that we wanted and everything that our client’s wanted.

The team at The Next Trend Designs Inc, headed by Jeff Alcorn, locked themselves in a room and came out with a better mouse trap. What we have today is a multi-tiered solution that gives our client’s everything that they could possibly want in a company store site. The beauty of this new platform is that clients can have as little or as much as they want, when it comes to technology. Simple, clean, functional and affordable. All very important in today’s very competitive marketplace.

To further enhance the experience with our new E-Commerce platform, we have also put together an extensive marketing and training program. Web stores are great but if no one knows how to use them or they are not enticed to use them, they are just web stores. At The Next Trend Designs Inc, we are committed to First Class service levels and have not and will not compromise on that! To add to the overall experience, we ensure that all products on the E-Commerce site are representative of the brand itself. These products are monitored for sales activity and changed frequently to keep the store looking fresh at all times.

If you are interested in having a company E-Commerce store or would like to update your current web store, then The Next Trend Designs Inc will be a great choice for you. We are very proud of this promotional goods E-Commerce platform and we are confident that you will be as well.  That’s my view!

Golf Balls - Premium or Price Point

Date: June 19th, 2017

I can’t begin to tell you how many golf balls I have found (over my many years of golfing) that have a corporate logo on them. Way too many to begin to count. What I can’t understand is why I find inexpensive, very average golf balls with Fortune 500 companies logo’s on them.

The Promotional Products Industry sells several hundred thousand dozens of logo golf balls each year. That means that you think that they make a great marketing vessel for your brand. Right? Well, we agree. The one issue I have is that when you purchase these logo golf balls you are either not putting enough thought in to which type to buy or your sales rep is not selling the correct golf ball to show your brand on! Please pay attention and I will do my best to educate you on golf balls and what they can do to promote your brand or what they can do to leave a sour taste in golfer’s mouths.

Traditionally, buyers look to get as many golf balls for as little as possible. That is a fact! Remember the old saying “if it appears too good to be true, then it probably isn’t?  That saying is very true when it comes to purchasing golf balls. Your rep says “I can get you golf balls for $19.99 per dozen”. You say “great, let’s get 48 dozen”.  Did you ask what these balls are like? Did you stop to think…”is this a good ball to have our logo imprinted on and then give to clients”? You probably thought that “a golf ball is a golf ball”. Not true! You pay for what you get.

Now, if you are thinking that the purpose for purchasing these logo golf balls is to give to clients who will then go out and lose them, and you are not overly concerned about your brand image, then go ahead and spend less money on the balls. I don’t recommend it but if your decision is based on budget only, then go ahead. What I recommend is that you purchase a golf ball that golfers will want to play with, whether they are given to them or if they find them on the course. Although reputable golf brands offer less expensive balls (we refer to those as Ammo), there are golf balls in the $29.99 -$49.99 /dozen range. These are usually a better quality golf ball and one that you can feel good about putting your logo on. Brand names such as Tilteist, Taylormade, Bridgestone and Srixon all make good golf balls in that magic price range.

The Next Trend Designs Inc is ready to help you make the right choice today. Give us a call at 1-800-891-2666 and we will walk you through the features and benefits of each golf ball and help you make the right choice for your brand. Trust me on this one, it can make a big difference in the eyes of a good golfer if you give them a good golf ball or if they find a good golf ball on the course with your branding on it! That’s my view! 

Plaid for Dad - Prostate Cancer Fundraising

Date: June 14th, 2017

What are you doing on June 16th between 11:30 a.m. and 1:30 p.m.? The Next Trend Designs Inc. knows what they will be doing! We have been fortunate enough to be part of a very worthy cause this year. We volunteered to join the fundraising committee for “Plaid For Dad” which is the theme for fundraising for Prostate Cancer Canada and runs up to Father’s Day.

We have organized a themed BBQ at our office, where we ask that you dress in plaid and come by and purchase a hamburger or hot dog, chips and a drink for $5.00. All profits will then go to Prostate Cancer Canada. This is a very worthy cause because as many as 1 in 8 men could be diagnosed with Prostate Cancer in Canada in their lifetime.



The Next Trend Designs Inc. is located at 1200 Aerowood Drive Unit 8, Mississauga, On. We would love to see there on June 16th. Help us crush this terrible disease. Together we can make a difference. That’s our view!

Tee for Two

Date: June 13th, 2017

So, you want to buy some T-Shirts?

Well, I can tell you first hand that there are hundreds of different styles and make-ups of T-Shirts available on the market today.  Which one you may choose usually depends on your price point, which equates to your budget. How much do you want to invest on each shirt? I say invest because that is exactly what you are doing…..Investing in a marketing spend for your brand or company.

It is very easy to get your hands on a T-Shirt for $2.00 today but be aware of the inferior product that is being sold out there right now. As well, be very aware of what the decoration of said T-Shirt will look like on the finished product, let alone if the logo on the shirt will last more than one wear and wash cycle.  T-Shirts come in cotton, polyester blends, bamboo, moisture wicking, technical, and a wide array of other fabrics. You will usually end up paying for what you get.

To make the right choice when purchasing Promotional T-Shirts for your company or event, always ask to touch and feel a sample. At The Next Trend Designs Inc. we always order samples for you to touch, feel and try on and even take home and wash. This is just part of the extra mile that a good Promotional Products company will go! Next, always ask about decoration techniques available. What will set you apart in the “sea of tees” out there? This is also something that top Promotional Products companies will offer their clients…….several different decorating options. Don’t settle for less. If you have specific pantone colours for your logo, then insist on them being correct and be sure the T-shirt your logo is going on is of a good quality fit to bear your brand. We always do and so should you. 

 

The bottom line is that whether you choose a $2.00 T-Shirt or a $20 T-Shirt, it needs to be the right one for your budget and needs to be done right. We like to offer our customers our proprietary Authentic Wicked Wear line because we know that our T-Shirts are the best on the market for value, fit and retail presentation. If you are in the market for T-Shirts, give The Next Trend Designs Inc. a call at 1-800-891-2666 or visit our website at www.tntworld.com. We will take care of all your Promotional Products needs because that’s how we roll. We have been doing it right for 25 years now. That’s my view!  

Trunk Slammers

Date: June 7th, 2017

Choosing the right promotional product to help promote your brand, give to clients or give to your employees, can be a real pain in the “you know what”! Let’s face it, within your organization this is not a full time job and most often is handled by someone who wears several different hats on any given day.

It is imperative to work with an account executive that is much more than a run of the mill salesperson. After all, we are not in the business of just selling product, we are in the business of selling ideas and solutions. It would be very easy to open a catalogue or send someone to your website and say “choose a product and we will put your logo on it”. Unfortunately there are a lot of sales people out there that are doing just that every day. We like
to call them “Trunk Slammers”. They sell on price only and are quite often here today, gone tomorrow. 


At The Next Trend Designs, we pride ourselves on being creative, going the extra mile and doing everything that we can to ensure our clients are 100% satisfied with their promotional products that we produce for them. There has to be ROI (return on investment) for our clients on everything that we sell to them. If there is not value, we are not in business. It is as simple as that!

So, when thinking about making that next promotional product purchase for your business/brand, ensure that you are dealing with a reputable Promotional Products Distributor and that that they truly care about the future health of your brand. If you do not make the right decision, you may be throwing money down the drain and putting your company in a worse position than where you started. That’s my view! 

The King Of Swag

Date: May 5, 2017

It was a sticky June day in Mississauga when I first laid eyes on him. Little did I know that I was just about to meet the unofficial “King Of Swag” and promotional goods- and my life as I knew it- was to be changed forever.

I parked myself in one of the comfy chairs in the very trendy reception area of The Next Trend Designs Inc and waited for someone to come and get me. Before I knew it, I was lead into one of the swankiest, promotional products filled showrooms that I had ever been in. After a few short minutes, in walked Robert Charlton, the King, with his entourage beside him. He was a hulking presence of a man and to my surprise, did not have a crown on. His over-sized hand extended to me, I held my breath and offered my sweaty hand to him. Whew! He didn’t squish it. We all sat down for our first face-to-face meeting.

While we discussed the ins and outs of the promotional goods industry and how I might fit in with The Next Trend Designs, the bustling businesses of the GTA area were buying up branded merchandise and carrying on with their daily routines. He was genuinely just as curious about my thoughts and opinions about the industry as I was about his. So after what was a fairly informal ‘interview’, and a refreshing one at that, we hammered out a deal within an hour and I left with a new perspective on life. I was to become one of the King’s loyal subjects and a close confidant nonetheless.

My days at The Next Trend Designs since that day have been action packed, fun filled and full of logoed apparel, drinkware and electronics. There really never is a dull moment around this place. We have built a newly and updated designed website (tntworld.com), we have brought on new clients, sold a lot of branded merchandise, tweeted, shared, liked, posted and pretty much everything else that Social Media could throw at us, and really had a lot of fun while doing it. The culture at The Next Trend Designs lends itself to people excelling at what they do best – Create interesting ways for clients to promote their brands and insure they receive those products on time every time!  This culture is maintained by the team but the implementation is handled 100% by the Queen herself, Janine Taylor. She does wear a tiara by the way. Janine is the backbone of the company and nothing happens around here unless she knows about it. Not because she is a control freak, but because she cares so much and as Queen, she ensures that all the loyal subjects get taken care of and that things operate as they should.

The Next Trend Designs has a small but powerful band of Knights that could sell just about anything to anyone. I am talking about our Account Executives. They grew up in the Kingdom, which has been here for 25 years, and are still here after 15 years or more. They sell promotional products to Fortune 500 companies as well as small businesses across Canada. Many of our clients are based in the Toronto area but we also invade other Kingdoms wherever possible. The Kingdom of Trump is a popular target for us and we always look to conquer wherever we can.  If we continue to choose the right products at the right price and always deliver on time, we will persevere.

A wise old man once told me, “Go the extra mile, it’s never crowded”. We believe in this at The Next Trend Designs and that is why we will continue to be considered one of “The Best Promotional Goods Distributors” in the business. Gotta go, the King is summoning me.

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